Privacy policy
(Updated on: June 2021)

General Purpose

Gravity Chemicals has developed this Privacy Policy (the “Privacy Policy”) to demonstrate its commitment to protecting the personal and private information of those using the www.gravitychemicals.com website. Gravity Chemicals is committed to protecting the privacy of users of our website. This statement sets forth how we gather and use personal identifying information from users of our website.

Acceptance of Privacy Policy

By accessing the website, you agree to be bound by the Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this website. This Privacy Policy may change from time to time. Each time you use the website, the current version of the Privacy Policy will apply. Accordingly, when you use the website, you should check the date of this Policy (which appears above) and review any changes since the last version.

Information Gathering

We gather information on our users in two ways:
  • tracking pages visited an
  • collecting information from voluntary submissions.
We may use various technologies as well (e.g., cookies) to collect information from your computer and about your activities on our site. Depending on your Browser Cookie consent selection of settings upon first visiting the Gravity Chemicals website, Gravity Chemicals uses tracking cookies, third-party cookies and other technologies to process information, enable functionalities on the Gravity Chemicals website and enable third-party functions. If you do not want a cookie placed on your computer in general or as a result of using a Gravity Chemicals website, you can disable cookies altogether by modifying the preferences section of your web browser, however, some aspects of the Gravity Chemicals website may be unavailable to you. You may also turn on a warning prompt by modifying the cookie-warning section also located in the preferences section of your web browser.The information we gather includes general usage information and may include information such as the number and frequency of our visitors, which pages or features of the website they have visited, which links on the website they have clicked on, and the length of those visits. We may also use third party applications and services to collect and analyse this information. This information enables us and our vendors to figure out how often individuals use the website so that we can analyse and improve the experience. Some of this information may be associated with the IP address used to access the website, and some may be associated with your account, such as the topics you search for and the help pages that you visit. We may also use some of this information in aggregate form, that is, as a statistical measure related to all of our users that would not identify you personally.

Information Collected through Voluntary Submissions

We also collect and store any information that you voluntarily submit to us. If you identify yourself by sending us an email, we collect and store your email address and any other information you provide in your email. We use this information for internal purposes and to contact you and/or send you information, including information about our products including pricing, lead times, packaging, specifications, logistics, finance and more. This allows us to provide our best service to you. If you provide us with your postal address, we may contact you and/or send you information via your postal address. If you provide us with your telephone number, we may contact you by telephone.

Sharing of Information

We use the information collected for internal purposes, including to measure the number of visitors to the different sections of our website and to determine how best to enhance the usability of our website. We do not make available any information that we collect from you to any organizations or companies other than Gravity Chemicals and its affiliates. However, we may share your personal information with our authorized service providers. These services may include fulfilling orders, processing credit card payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality and supporting other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Future Uses of Information

From time to time, we may use your personally identifying information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Third-Party Websites

There are a number of places on our website where you may click on a link to access another party’s website that does not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a third-party website of which we have no ownership or control. These third-party websites may independently solicit and collect from you and in some instances provide us with information about your activities on those websites.

Use of Personal Information

We use your personal information for four primary purposes:
  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To help you quickly find services or information on gravitychemicals.com.
  • To help us create and deliver services most relevant to you.
  • To alert you to special offers, updated information and other new services from Gravity Chemicals.
Gravity Chemicals will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
  • conform to the edicts of the law or comply with legal process served on Gravity Chemicals or the site
  • protect and defend the rights or property of Gravity Chemicals and,
  • act in urgent circumstances to protect the personal safety of users of Gravity Chemicals web sites, or the public.

Security

Gravity Chemicals implements security controls to protect your personal data against loss, misuse, disclosure, alteration or destruction. Your data will be stored in a secure operating environment. Gravity Chemicals cannot guarantee the security of information on or transmitted via the internet as it relies on the security of the system you have used in communication with our company. Gravity Chemicals measures and enhances security and attempts to encrypt information to protect against unauthorized use and disclosure.

Cookies

This Website may place and access certain Cookies on your computer. Gravity chemicals use Cookies to improve your experience of using the Website. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.